E-Governance

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1.Introduction:

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How is E-Governance

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World economies have recognized facts Technology as an sufficient tool in catalyzing the economic action in sufficient governance and in developing human resource. They have made requisite investments in it and successfully integrated it with the development process, thereby reaping the benefits to their society. In India also, these developments have impacted the industrial, education, service and Government sectors and their work on on discrete applications is increasingly being felt of
late.

As the era of digital economy is evolving, the view of governance has assumed requisite importance. The e-Governance has consequently become an accepted methodology absorbing the use of facts Technology in improving transparency, providing facts speedily to all citizens, improving supervision efficiency and improving communal services such as transportation, power, health, water, security and municipal services.

India has been harnessing the benefits in case,granted by the facts & Communication
Technologies to supply integrated governance, reach to the citizens faster,provide sufficient services and citizen empowerment straight through access to information. The aim is to redefine governance in the Ict age to supply Smart Governance. Any requisite initiatives have been taken at the Centre and the State level in this direction. At the Central level, the government has extensively promoted the use of It in managing
its internal processes and has drawn up a 'Minimum agenda of e-Governance'. The
Ministries/Departments have provision of 2 to 3 percent of their yearly budgets to be spent on It related activities.

The Government has enacted It Act 2000, which provides legal status to the facts and transactions carried on the net. Any State Governments have also taken
various innovative steps to promote e-Governance and have drawn up a roadmap for It implementation and delivery of services to the citizens online. The applications that have been implemented are targeted towards providing G2B, G2C and B2C services with emphasis on use of local language.

2.Department Of facts Technology'S Initiatives:

As part of the increased thrust on e-Governance, Ministry of Communications &
Information Technology, department of facts Technology, Government of India
has set up a Centre for e-Governance (Ceg) at its premises - Electronics Niketan in New Delhi.The Centre, first of its kind in the country,
showcases Any e-Governance applications and solutions that have been successfully
deployed in discrete states and offers such other services like technical consultation, proof of view and thematic presentations. Conducting programmes for creating awareness among decision makers in the Centre and State Governments and helping them in defining and
implementing process and course changes for sufficient e-Governance are other important
objectives of the Centre.The customary activities of the Centre are:

o To showcase the best practices in the area of Electronic Governance, which would
encompass technology, processes as well as communal policies

Conduct programs for creating awareness among decision makers in the Central and state Governments

Demonstrate the feasibility of Electronic Governance to decision makers through
workshops, demonstration programs,video/teleconferencing, etc.

Help the Central and State Governments in defining and implementing process and course changes

To enrich the repository of best practices straight through continuous interaction with field matter experts from India and abroad.

The Centre also draws upon prominent companies, technical institutions and enterprise partners in India and abroad and help commence projects to address definite needs. The Centre continuously strives to create strong links with similar institutions worldwide to enrich the repository of best practices straight through interaction and
participation.

3. Some E-Governance Projects/Applications Operational across India:

3.1 Bhoomi (Land Records)

Bhoomi is a self-sustainable e-governance scheme for the computerized delivery of 20 million rural land records to 6.7 million farmers straight through 177 Government owned kiosks in the Indian state of Karnataka, which has eliminated red tape and corruption in the issue of land title records, and is fast becoming the backbone for credible It-enabled Government services for the rural population.

3.2 Stamps Registration and Archiving (Sarita)

The Stamps and Registration department of a State is typically one of the top income earners for any Government. Stamp & Registration software provides sufficient government citizen interface, and also enables enhanced income income for the Stamps and Registration operation. The heart of this application consists
of the Registration and Valuation module. Other modules are the Networking and Scanning modules that enable exchange of facts securely across departments, and "electronic copying" of the registered documents thereby enabling return of the customary document within few minutes of presentation.

3.3 Versatile Online facts for citizen Empowerment (Voice)

Municipalities have a absorbing task of providing discrete kinds of citizen services.Voice caters to these challenges straight through the use of state-of-the-art facts Technology.In expanding to computerisation of the day-to-day operations,Voice also provides a superior society and empowers the citizen. This application ensures a quick, transparent and sufficient supervision at a lower operating cost
with increased income collections.

3.4 e-Seva

eSeva is the first-of-its-kind of service in the country, providing a wide spectrum of citizenfriendly services that save citizen the bother of running around discrete departments. The services offered are payment of Utilities Bills,Registration of Birth/Death, Issue of Birth/Death certificates, Permits/Licences, Reservations etc.
There are 35 eSeva centres (with 280 service counters) spread over the Twin Cities and
Ranga Reddy District.

3.5 Gyandoot

Gyandoot is an intranet in the tribal district of Dhar in Central India connecting rural Cybercafes catering to the everyday needs of the masses. It is a community-based, highly costeffective and financially self-respecting coming to bringing the benefits of facts Technology to the doorsteps of tribal villagers. The objective of the Gyandoot scheme has been to create a community-owned, innovative and sustainable
information technology scheme in the most poverty stricken and tribal dominated rural
areas. The scheme is designed to cater to social,economic and development needs of the
villagers straight through an innovative G2C model.There are around 1600 villages in Dhar district and 80 facts kiosks/cyber offices(Soochanalayas). Each kiosk caters to about 25 to 30 villages. The whole network of 31 kiosks covers 311 Panchayats (village committees),over 600 villages and a citizen of around half a million (nearly 50% of the whole district).

3.6 e-Choupal

Started by Itc's international enterprise department as a cost-effective alternative supply chain principles to deal directly with the farmer to buy products for exports is getting transformed into a meta shop for rural India. The tobacco giant
has already set up over 700 choupals exterior 3,800 villages in four states

-- which include Madhya Pradesh, Uttar Pradesh, Karnataka and Andhra

Pradesh -- dealing with products ranging from soya bean, coffee, aquaculture and wheat.

3.7 VidyaVahini

This portal provides the occasion for schools,teachers and students all across the nation to express and share their creative and scholastic potential via the internet. The portal aims at creating such an environment by providing facilities for content development, content deployment and collaboration. Shiksha India - a
non- behalf organisation - is working in partnership with the Ministry of Information
Technology in the scheme Vidya Vahini and Ministry of Human Resources under the Class scheme, which aims to associate 60.000 schools (approximately 20 million students) across the country in the next five years.

3.8 Aarakshi

Aarakshi is an intranet-based principles for the Jaipur City Police to facilitate Firs,criminalsrecords, vehicle thefts, missing person's records etc. It is like a underground & done user group accessible to only authorised personnel. Its potential users are all field level officers of the city like police station, circle officers Sp and even district collector.

3.9 Webciti

WebCiti (Web based Citizen-It Interface) is an e-Governance scheme for building citizen-It interface for services offered by district supervision at Fatehgarh Sahib in Punjab. It provides web-based interface to citizens seeking services from district supervision and provides faultless workflow automation in District Commissioners office. It is facts dissemination principles designed to facilitate communal to get facts about discrete government schemes such as eligibility criteria, procedures, perceive addresses, downloadable forms etc. These include issuance of certificates
such as death/birth, caste, rural area etc.,licenses such as arms license, permission for
conferences/rallies etc., benefits from socioeconomic schemes etc. The facts about
various schemes and procedures, status of an application etc. Can be found straight through the web Interface ready at the intranet counters at developmental block/revenue tehsil and kiosks.

3.10 Drishtee

Drishtee is a unique socio-technological attempt towards creating an facts backbone in Indian Villages. Drishtee is a communal exiguous enterprise providing It enabled, fee based services to villagers straight through society owned kiosks. It is a platform for rural networking and marketing services for enabling e-governance, education, condition and allied It based services. The services it enables include access to government programs & benefits, shop related facts and underground facts exchanges & transactions.

4. E-Governance In Tamilnadu:

Government has taken as a course to promote e-governance initiative to
ensure transparent, speedy and responsive delivery of government services to the
citizens. E-governance initiatives were taken in major departments like Registration,
Revenue, Transport, etc. The Electronic Delivery of Services (Eds) is receiving a lot
of thrust. The payment of utility payment service charges of Tneb, Metrowater and
Chennai Corporation can be effected straight through the Eds centres. To promote egovernance
in the Government during 2004-05, a sum of Rs.2357.52 lakhs has
been in case,granted in the State funds under Part-Ii (new) schemes for 2004-05 of which
Rs.1836.52 lakhs is in case,granted under Plan schemes and Rs.521 lakhs under Non-
Plan towards hardware and software for the Departments of industrial Taxes,
Registration, Treasuries & Accounts, eye & Settlement, Bc & Mbc, Town and
Country Planning & Adi-Dravida Welfare, etc.

4.1 Tamil Nadu e-governance Mission:

As part of the increased thrust on e-governance, It department is setting up
an e-governance Directorate exclusively to work on the course and Planning of
Information & communication Technology initiatives of the Government and also to
augment the e-Governance initiatives and projects of the Government of Tamil
Nadu. As a first initiative, e-governance cell at Elcot in the name
and style of "Tn e-governance Mission", is formed which will form a part of the
Directorate later. Tn e-governance Mission, from its inception has been
scouting around for the best e-governance practices world over for adoption in the
e-governance scheme initiatives of the Government to supply electronic delivery of
services to the citizen at a cheap cost and for correction of Government -
Citizen Interface.

The Tamil Nadu Government has decided to give a major push to its e-governance initiatives. Also constituting panels at three dissimilar levels for implementation of National e-Governance action Plan (NeGap), it is also planning to appoint a advisor to escort a study and prepare an facts and communication technology (Ict) roadmap for e-governance.

Besides floating a global tender for appointment of the consultant, the government has constituted a State Apex Committee (Sac) that will oversee and supply course direction to NeGap and ensure inter-ministerial co-ordination.

There will be a State e-Governance Group (SeG) to supply overall direction, standardisation and consistency straight through programme supervision of e-governance initiatives of the state.

The Sac will be headed by the Chief Secretary, with facts Technology secretary as the Chief facts Officer and the Managing Director of Electronics Corporation of Tamil Nadu (Elcot) as the member secretary.

The SeG will have the development Commissioner and requisite Secretary (Finance) as the chairman and the director of the to-be created directorate of e-Governance as the member secretary. The It secretary, who will also be a member of the SeG, will have the lead role in advising the government on It trends and also coordinating technology utilization

The deputy director general of the National Informatics Centre (Nic) will also be a member of the SeG to supply technology expertise and to monitor new technologies, Also assessing their potential to use in the e-governance programme.

The SeG will function as a permanent advisory body to create and implement processes for supervision of programmes like friction management, audits, knowledge management, financial management, risk management, and scheme planning and monitoring, Also institutionalizing e-governance processes and tools.

The e-governance groups will also be set up at state government department levels, with the secretary of the department involved as the chairman, to help the departments prepare detailed scheme reports, enterprise process re-engineering, convert management, financial sustainability, technology expertise and conduct implementation of the project.

5. Some Of The prominent E-Governance Projects In Tamilnadu:

5.1 TamilNadu InfoSystem on Land supervision and supervision (Tamil Nilam):

TamilNilam is an prominent e-governance initiative of Government of TamilNadu. All the taluk offices in TamilNadu have been in case,granted with computers under this programme.

The major applications on these systems are,

§ Land Records
§ Old Age Pension Management
§ Certificates Management
§ Public Grievances Redressal
§ Personnal and Payroll system

At gift twenty nine taluks were in case,granted with the touch screen for the communal use. The services offered by it are,

Land owners can view their own Land ownership and can also gather a copy of Chitta Exact.

Birth and Death certificate particulars can be viewed and a copy of the certificate can also be obtained.

Old age pension details can also be maintained in it.

The welfare scheme of the income department are explained with the details for availing these services and the benefits.

5.2 Simplified and Transparent supervision of Registration(Star):
Simplified and Transparent supervision of Registration is a Citizen-centric application which has been implemented at 300 sub registrar office in TamilNadu. With the computerized principles the issue of Encumbrance certificate has become quicker and easier. The documents are scanned and archived. The Data will be maintained in Tamil.

The Application software was developed by Nic TamilNadu state Unit with the active involvement of the team from Registration Department. The hardware procurement and facility has been carried out by the Elcot.

5.3 Treasury Computerization:

The Treasury computerization is one of the earliest e-governance scheme developed for the Government of TamilNadu. Now the principles is used in the following offices,

§ 29 District treasuries

§ 205 sub treasuries

§ 7 pay and accounts office

§ Pension Pay office, Chennai

The Daily transaction is captured in batch mode at sub treasuries and consolidated at the district treasuries. The monthly inventory ready using the principles by the district treasuries, pay and accounts department are submitted to the Ag's office.

6. Conclusion:

Although e-government has been around since the 1990s, many developing countries have not fully reaped its benefits because they lack the key conditions for it to thrive:

· healthy political and regulatory environments,

· well-developed It infrastructure, and

· a large pool of Internet users.

Skeptics believe that e-government is not an accepted tool for low-income countries with exiguous technical capability. But some developing countries, such as India, have successfully implemented e-government in clear areas, despite this shortcoming.

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